I want to ensure that you leave Buddu with only positive things to say.  I have put a lot of time and effort into training over the years & continue to update my skills to provide therapies within my scope of practice. If you are unsure if you can receive treatment at Buddu please call in and we can discuss this. If I feel it is not within my scope of practice I can refer you to other professional practices in the area. I am strict on health & hygiene so rest assured that the environment is clean, tidy, hands are washed pre/post treatment.

Code of Conduct and Professional Practice

I like to work in a relaxed calm environment, therefore I encourage you to do the same regardless of treatment required. Even in sports/deep tissue treatments the environment is important to allow your body, muscles and soft tissues to warm and relax so the deeper structures can be manipulated. The background music will be relaxing and essential oils vaporise the room for pleasant aromas working on the Olfactory System (sense of smell and response in the body). Therefore please do not expect a clinical environment. Anything you are not happy with please just tell me, it is your treatment and you are paying for it.

Booking your 1st Appointment –

60mins £30 with 45min treatment
75mins £35 with 60min treatment
Consultation only £10 no treatment

After your first appointment the prices are-

25min £15    45min £25   60min £30

TEXT MESSAGE: Please text your name, treatment if known, amount of time, your preferred availability (days,morning or afternoon).
TELEPHONE:  Most cases I do not reach my voicemail until later in the evening so you may not hear back from me straight away. Leave a message with your name, telephone number, treatment if known, amount of time, your preferred availability (days, morning or afternoon) and if you would like a call back. If you are on mobile I can TEXT you my available appointments.

Future appointments can be booked via TEXT when possible or telephone.

  • CANCELLATION and CHANGE OF APPOINTMENTS
    I understand that some situations can not be controlled and you may need to cancel or rearrange your appointment. However I do require 24 hrs notice where possible. This allows the opportunity for someone else to take the appointment. If you do not give me more than 3 hours notice on the day of your appointment, a charge of £15 per hour booked may apply which will be payable before your receive anymore treatment at Buddu.
  • No show – £30
  • Change of duration of appointment time notice is required as above.
  • If you book regular appointments in advance and you cancel or change them 3 times within (6 weeks) then you may lose your slot and not be able to book in advance. If you are not sure then book single treatments.
  • ARRIVING LATE
    I plan my diary around the specified time booked. If you arrive late your session maybe shortened to accommodate following appointments; however payment for the “FULL FEE BOOKED” still applies. Where I can I do accommodate late arrivals. The time you book is the amount payable on the day of your appointment.
    If I am running late I will notify you when possible and add the time on or refund the difference.

Consultation.

For your first appointment you will need to fill in a consultation to register. You can print this off at home and bring this in with you to save time but I will need to check I can proceed first and ask any relevant questions. In some cases I may need to communicate with you prior to treatment. This can be done by telephone or via email but please be aware via email I can not guarantee data protection. In most cases the consultation will not take longer than 15mins so add this time on top of your treatment time to accommodate this. Please notify me if you require a consultation form prior to your appointment.

First appointment –

60mins £30 with 45min treatment
75mins £35 with 60min treatment
Consultation only £10 no treatment

After your first appointment the prices are –

25min £15    45min £25   60min £30

The consultation will cover your medical/family history, current conditions, medication, lifestyle including exercise, nutrition, hobbies etc and if there are any contra-indications which may prevent the treatment from proceeding.

In some instances GP approval is needed and I will not be able to carry out the treatment. It is for your best interest should it happen to you so please do not be offended if this happens.  Treatments may be changed, modified or adapted but this will be discussed prior to treatment. If you are unsure what you would like combination treatments are available or book the time and we will discuss the treatment plan.

Once the initial consultation is complete you will need to inform me of any changes on future visits so I can update your records.  All information is recorded on paper documentation, is confidential and locked away to comply with current legislation. I do not discuss any treatments with any other person unless it is for a referral where your permission would be needed. However if you are at risk to yourself or others I have to inform the appropriate persons which may go against your wishes.

When the consultation is complete you will be given time to prepare yourself while I go to wash my hands. At this point if there is anything you are unsure about please just ask.  If there is anything you are not happy with throughout the treatment – the room temperature, the music, the lighting, the pressure etc just say so as this can easily be resolved.  This is your time and it is important to me that you feel relaxed and at ease ensuring your experience at Buddu is one to recommend.

Clothing

Depending on what treatment you have at Buddu determines what clothing is needed to be removed.  If you are having a body massage then it is advisable to wear comfortable appropriate briefs as all other clothing is removed.  You are covered at all times with towels and couch roll is provided to lie on.  If you have any issues with this please talk to me previous to the treatment so it can be adapted. Oils and creams are used for most treatments and the tissue you lie on can be used to wipe any excess products off – I am not responsible for any damage done to clothing, Jewelry or anything else that you wear or keep on while having treatment is your responsibility.  Oils are blended at Buddu using base natural products and essential oils. For pregnant ladies, clients with sensitive skin, allergies or other contra-indications, base oils can be used such as coconut, grapeseed and Almond oil providing you do not having nut allergies.

In some sports massage treatments it may be of benefit to work on the gluteal muscles (buttock area). This is something we would discuss prior to treatment. Underwear must NOT be removed and disposable underwear can be provided (please ask). Towels are used at all times to ensure you are comfortable and dignified.

Treatments that do not have to remove clothing include

Treatments part clothing is removed

Jewelry/Glasses/Piercings

It is best that all items of jewelry are removed.  I understand that some items are sentimental and removal is not possible however I can not be held responsible for any damage done by any products I use or breakage if you are not willing to remove.  Glasses will need to be removed for some treatments.  Piercings on/in the body will need to be removed or covered by plasters if they are a risk to health and safety.

Aftercare advice

When your treatment has finished I will give you time to get ready and then we will discuss your aftercare advice.  Everyone reacts differently to different therapies.  This advice is as important so please listen carefully.

Considerations (T’s & C’s)

  • This is a professional practice. I have spent many years studying and continue to study in order to expand my expertise.
  • As a member of the FHT (Federation of Holistic Therapists) I follow the Code of Ethics & Professional Practice.
  • CANCELLATION and CHANGE OF APPOINTMENTS
    I understand that some situations can not be controlled and you may need to cancel or rearrange your appointment. However I do require 24 hrs notice where possible. This allows the opportunity for someone else to take the appointment. If you do not give me more than 3 hours notice on the day of your appointment, a charge of £15 per hour booked may apply which will be payable before your receive anymore treatment at Buddu.
  • No show – £30
  • If you book regular appointments in advance and you cancel or change them 3 times within (6 weeks) then you may lose your slot and not be able to book in advance. If you are not sure then book single treatments.
  • Change of duration of appointment time notice is required as above.
  • ARRIVING LATE
    I plan my diary around the specified time booked. If you arrive late your session maybe shortened to accommodate appointments following yours; however payment of the “FULL FEE” still applies for the time that was booked. Where I can I do accommodate late arrivals. The time you book is the amount payable on the day of your appointment.
    If I am running late I will notify you when possible and add the time on or refund the difference.
  • Please bear in mind another client may be waiting when your appointment has finished.
  • When the curtains are shut I am with a client. If you are due for your appointment I will open the door or door blinds when the room is free. There are seating areas in the market particularly downstairs with full view of the shop.
  • You health & well being is important, please listen carefully to aftercare advice.
  • If you are allergic to Nuts it is imperative you make me aware of this as some products will not be suitable.
  • If you think you may be or are pregnant it is imperative I know.
  • Anything you think I should know or if you are unsure, please let me know prior to treatment.
  • If you have any sensitivity’s to certain smells such as Essential Oils which are burned in an oil burner or incense sticks please let me know so I can ensure the room has been well ventilated before your arrival.
  • Please do not spray any products in the room some clients are allergic & sensitive to these.
  • Mobile phones turned off.

Payment

Cash or bank transfer. I do not accept cheques or have a card machine.

Toilets are available.  Lift Access. Refreshments in the surrounding cafes.  Purified water is always available in the treatment room.  Free parking available around Accrington town center.

Treatment

If you have any sensitivities, allergies especially to nuts or you are pregnant then other base oils can be used.

All treatments can be adapted to suit what is right for you. Treatment descriptions are only guidelines to give you an idea what treatment involves. Each treatment is unique and although has a basic structure does change depending on the day how you are feeling and how the soft tissue structures are responding.

A full consultation is carried out on your first visit to ensure there are no contra-indications to prevent the treatment from taking place. If I am in a situation where I feel it is not within my scope of practice to treat you I will refer you on to the appropriate persons. If a doctors permission is required treatment will not proceed. All information is confidential so it is crucial that you do not withhold anything that may be relevant.  If you are unsure please ask.  When the consultation is complete you will be given time to prepare yourself for your treatment.
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It is important to choose a qualified massage therapist who has undertaken the necessary training to understand the theory and practice of this particular therapy.

Janine Lingard is a massage therapist who is an FHT member, you can be confident that she is professionally trained, qualified and insured. Janine will also be listed on our Complementary Healthcare Therapist Register, as massage is considered a form of complementary healthcare. See link below.
FHT REGISTERED THERAPIST

 

 

 

Get in touch

0745 400 2072

info@buddu.co.uk

Market Hall Accrington Balcony Unit W5

My Location